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Terms and Conditions


These General Terms and Conditions (the «GTC») apply to all contracts concluded between CIMI Design GmbH, Zurich, Switzerland («CIMI») and a customer (the «Customer») relating to goods and/or services offered on the webshop (the «Shop»). 


CIMI reserves the right to modify the GTC from time to time without prior notice. Orders in the Shop are subject to the GTC in force on the date of CIMI’s confirmation of the Customer’s order.


Conclusion of Contract

Conclusion of the order process in the Shop constitutes a binding offer by the Customer to purchase the selected product(s) from CIMI at the quoted price, and acceptance of the GTC by the Customer. A binding purchase contract is only concluded upon CIMI’s acceptance and confirmation of the Customer’s order. The same applies to any later requests for modifications or cancellation by the Customer. CIMI reserves the right to cancel or not to carry out confirmed orders for any reason, in particular if no stock is available.


Taxes and Duties, Shipping Costs

Prices are subject to change without prior notice. The prices quoted by CIMI at the time an order is placed by the Customer in the Shop apply.


Prices quoted in the Shop include Swiss Value Added Tax if applicable. For shipping destinations within Switzerland, shipping costs are included. Shipments to destinations outside Switzerland may be subject to import duties and other taxes, which are not included in the prices quoted in the Shop and for which the Customer is solely liable.



CIMI will ship orders upon receipt of the Customer’s payment in full of the purchase price including any applicable fees, taxes and charges. CIMI’s obligations as seller are discharged upon handover of the selected product(s) to the carrier for delivery to the delivery address indicated by the Customer when placing the order. Any risk of accidental deterioration and accidental loss of the product(s) following handover to the carrier is borne by the Customer. Title of ownership in the product(s) remains with CIMI until receipt of payment in full and dispatch to the Customer.


Delivery methods and expected delivery times may differ depending on the shipping destination and other factors. The Customer acknowledges and agrees that CIMI cannot be held liable for delivery within a specific timeframe or any other aspects of the shipping process. Any costs in connection with returns of products to CIMI by the carrier because delivery was not possible for any reason shall be borne by the Customer. CIMI reserves the right to change carriers at any time without notice.


Further details regarding delivery can be found here.


Returns and Exchanges

The Customer has a limited right to return or exchange delivered products subject to the terms and conditions specified here.


Ownership of Rights

All rights, including copyrights, in the website, the designs of the products offered or displayed, and any other published content (including on any social media channels used by CIMI) are owned by or licensed by CIMI. Any use of CIMI’s proprietary content, including copying or storing it in whole or part, other than for personal, non-commercial use, is prohibited without the prior approval by CIMI. Nothing on the website may be modified, distributed or re-posted by any person for any purpose.


Limitation of Liability

CIMI’s liability is limited to direct damages attributable to gross negligence or intent on the part of CIMI. Liability of CIMI for any auxiliaries or third parties instructed by CIMI is excluded. In any event, CIMI’s liability towards Customers is limited to the purchase price of the products in question.

The website and any content thereon are provided on an ‘as is’ basis, with no warranties of any kind whatsoever, neither express nor implied, including, but not limited to, any warranties or any implied warranties of merchantability or fitness for a particular purpose. In no event will CIMI be liable for any damages whatsoever arising out of or related to any use of its website.


Data Protection

The processing and use of any personal data by CIMI is governed by its privacy policy


Applicable Law and Jurisdiction

Any contractual relationships between the Customer and CIMI shall be governed exclusively by Swiss substantive law, to the exclusion of its conflicts of laws rules and the UN Convention on Contracts for the International Sale of Goods. The exclusive place of jurisdiction for all legal proceedings is Zurich, Switzerland.

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